Solutions

Subsidized Messaging

What a collect call is to voice, TextCollect is to text messaging. The TextCollect platform allows mobile subscribers to pay (by mobile account debit) for messages sent to them by another mobile user, effectively subsidizing the sender’s cost.

With TextBack, the sender prepays (by mobile account debit) for the reply of the other party. Both solutions allow the exchange of text messaging regardless of sender’s account balance.

The option to prepay for incoming SMS or to request that the recipient pay for outgoing SMS has significantly increased SMS traffic and associated revenue. TextBack and TextCollect are quickly implemented and deployed with minimal capital expenditure, and no invasive network upgrades are required, as the solution uses the operator’s existing SMS infrastructure.

Benefits

  • Managed service 
    Ensures rapid deployment and care-free maintenance. No costly equipment or upgrade needed.
  • Network agnostic 
    Supports established mobile communications standards and protocols and is customizable for operator proprietary messaging and billing interfaces. Uses existing operator SMS infrastructure.
  • Configurable rules 
    Empowers mobile operators to set their own business rules – subsidy pricing, spam controls, etc.
  • Provides messaging exchange even with sender’s zero account balance.
  • Proven service
    Implemented in several countries for different operators. Proven both profitable and sustainable.  
  • Differentiated offering  
    Offers a unique, useful and compelling service; adds value to SMS and MMS  
  • Extensive reporting 
    Provides decision-makers with customizable views for analyzing data and usage patterns.
  • Stickiness drives incremental messaging; boosts ARPU and subscriber retention. 
  • 24/7 Multi-lingual support.